October Tip for Players: Speak up! You don't have to suffer

October Tip for Players: Speak up! You don't have to suffer

Think about this. When you walk into a fine restaurant, you expect to have a good experience and enjoy your meal. If the service is poor, the food is lousy, or the restaurant is raucously noisy, your expectation isn’t fulfilled. My guess is that you will have a pretty frank conversation with the owner or manager before you leave.

 

When you head out to a golf course, you likewise expect to have a good experience and enjoy your round. If the course is overcrowded, tee times are way behind, there’s waiting on every hole, or any of a dozen other things happen that prevent that enjoyment, do you speak up?

 

If not, why not? You made an investment of time and money to purchase a quality product, and you deserve to get it. So the burden is on you to discuss your disappointment with management. And when you do, don’t let them shift the blame to the players. There are lots of things managers can do to control the first tee and monitor the flow – in fact it’s their duty -- so that every player in the day has a good experience, not just the first five lucky groups. If they are at a loss, refer them to the Tip of the Month section of my website, and suggest they also explore my Articles and Publications.

 

 

Tip by Bill Yates, Pace Manager Systems

Testimonials

  • "We cut more than 30 minutes off our average 18-hole round."

    Dane Bohrer, PGA, General Manager

  • "Our pace of play is much better and our members love it."

    Alice Plain, PGA, Director of Golf

    Vail Golf Club, Colorado
  • "Bill Yates is the Guru of pace of play."

    Paul Spengler, Executive VP

    Pebble Beach Golf Links, California
  • "Bill Yates unquestionably provides the most enlightening analysis of pace of play I have ever seen."

    Terry Florence, Director of Golf

    Wild Dunes Golf Resort, South Carolina
  • "What Bill did for us was fantastic. Every golf course should adopt his approach."

    Rod Cochrane, General Manager

    Predator Ridge Resort, British Columbia
  • "I can’t thank you enough for what you’ve done for us."

    Shawn Smith, Director of Golf

    Pebble Beach Resort, California
  • "It’s the best money I’ve ever spent. It’s like you’ve given me an additional course to use."

    Perry Cooper, Golf Manager

    Jasper Park Lodge, Canada
  • "We have now put 3:57 on all our range balls."

    Alan McGregor, General Manager

    St Andrews, Scotland
  • "Your training sharpened our focus on quality."

    Nathan Stith, Director of Golf

    Doral Golf Resort and Spa, Florida
  • "Thanks to Pace Manager, we can now communicate with each other and our guests with facts."

    Brian Shaw, Head Golf Professional

    Doonbeg Golf Club, Ireland
  • "Our members and guests couldn’t be more pleased!"

    Cary Corbitt, Director of Sports & Operations

    Harbour Town Golf Links, South Carolina
  • "Your program was not an expense; it was a sound investment."

    Terry Boldt, Golf Division Manager

    City of Calgary Municipal Courses, Canada
  • "Magnifique!"

    Alexis Davet, General Manager

    Golf de la Grande Bastide, Provence
  • "You’ve made a great difference. I always recommend you to other courses."

    Frank Jemsek, Owner

    Cog Hill Country Club, Illinois
  • "Thanks to you, we have experienced two magical years of smooth flowing golf and exceptional pace"

    Steve Harker, Mgr. Performance Excellence

    Osprey Ridge at Disney World, Florida
  • "We continue to see marked improvement and exceptional quality."

    Gregg Lindquist, General Manager

    Desert Willow Golf Resort, California
  • "Thanks to you, the pace of play was better than it’s been in years, even during the Thursday and Friday rounds."

    Dawn Coe-Jones, LPGA Tour Player

    U.S. Women's Open Championship, Pumpkin Ridge, Oregon
  • "The pace of play in this championship was better than it has ever been."

    David Pepper, R&A Championship Comm. Chair

    The Open Championship, Muirfield, Scotland
 

Client Courses

  • Hong Kong Golf Club

    Hong Kong, New Territories

More than 150 courses around the world use Pace Manager Systems. view all...

 

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