R&A Pace of Play Manual Embraces Concepts Introduced by Pace Manager Systems


The New Pace of Play Manual published by the R&A this May has fully embraced the pace of play concepts that Bill Yates introduced in his Pace Manager Systems® consulting with the R&A between 2000 and 2003. “It’s gratifying to know that now, as then, we are focused on the same goal – to improve and grow the game we love,” said Yates. “I have congratulated the R&A for making my original concepts part of their institutional thinking, just as the USGA has done since my consulting with them in 2013-2014.”


The genesis for the new pace of play thinking now espoused by both the R&A and the USGA was Yates’ original research and the resulting conclusions that led him to establish the “Five Factors that Impact Pace of Play™”, which have been the topic of numerous articles, conferences and practical application at golf courses around the world since 1995. As Yates regards these Five Factors – Management Practices and Policies, Player Behavior, Player Ability, Course Maintenance and Setup, and Course Design – the centerpiece of his work to improve the pace and flow of play, he is pleased to see that they are appearing now as foundational concepts in the R&A’s new Manual. “As there is no one ‘silver bullet’ to eliminate slow play, attention to how each of these areas affects play on a course is critical,” Yates said.


Yates’ consulting with the R&A led to his recommendations that created landmark success in pace and flow at the 2002 Open and Amateur Championships. Those successes then led to the development of the 2003 R&A Symposium at St Andrews that was designed specifically around these Five Factors. Both the Championships and the Symposium were widely reported in UK press, documenting the successes and the new “pioneering” thinking.


Yates is unequivocal in his enthusiasm and support for the new Manual. “I applaud the R&A’s deep interest in solving the pace of play problem, and in fact I referenced the Manual in my conference appearance and workshops this summer in Australia,” said Yates. “The familiarity with this multi-faceted approach to understanding and solving slow play, rather than earlier beliefs that it is all the players’ fault, will serve both the R&A and the USGA well in their continued efforts to understand and analyze the complex dynamics that impact pace and flow of play.” Click here for the inside story on this and other slow play myths.


For more than 25 years, Yates’ Pace Manager Systems approach has transformed play at hundreds of courses in the US and around the world, helping them achieve lower round times, eliminate backups and waiting, reduce complaints, and increase revenue. Click here for some testimonials from well-known courses.


As a footnote: For your interest and enjoyment, click here to see the July 2001 Golf Magazine article “Paceman” by Editor-in-Chief George Peper, who was the originator of what is now the USGA’s Pace Rating system. Peper highlights some of Yates' researches and conclusions about pace and flow of play, and notes some unique and surprising insights he shared in consulting with the St Andrews Links Trust.


  • "We cut more than 30 minutes off our average 18-hole round."

    Dane Bohrer, PGA, General Manager

  • "Our pace of play is much better and our members love it."

    Alice Plain, PGA, Director of Golf

    Vail Golf Club, Colorado
  • "Bill Yates is the Guru of pace of play."

    Paul Spengler, Executive VP

    Pebble Beach Golf Links, California
  • "Bill Yates unquestionably provides the most enlightening analysis of pace of play I have ever seen."

    Terry Florence, Director of Golf

    Wild Dunes Golf Resort, South Carolina
  • "What Bill did for us was fantastic. Every golf course should adopt his approach."

    Rod Cochrane, General Manager

    Predator Ridge Resort, British Columbia
  • "I can’t thank you enough for what you’ve done for us."

    Shawn Smith, Director of Golf

    Pebble Beach Resort, California
  • "It’s the best money I’ve ever spent. It’s like you’ve given me an additional course to use."

    Perry Cooper, Golf Manager

    Jasper Park Lodge, Canada
  • "We have now put 3:57 on all our range balls."

    Alan McGregor, General Manager

    St Andrews, Scotland
  • "Your training sharpened our focus on quality."

    Nathan Stith, Director of Golf

    Doral Golf Resort and Spa, Florida
  • "Thanks to Pace Manager, we can now communicate with each other and our guests with facts."

    Brian Shaw, Head Golf Professional

    Doonbeg Golf Club, Ireland
  • "Our members and guests couldn’t be more pleased!"

    Cary Corbitt, Director of Sports & Operations

    Harbour Town Golf Links, South Carolina
  • "Your program was not an expense; it was a sound investment."

    Terry Boldt, Golf Division Manager

    City of Calgary Municipal Courses, Canada
  • "Magnifique!"

    Alexis Davet, General Manager

    Golf de la Grande Bastide, Provence
  • "You’ve made a great difference. I always recommend you to other courses."

    Frank Jemsek, Owner

    Cog Hill Country Club, Illinois
  • "Thanks to you, we have experienced two magical years of smooth flowing golf and exceptional pace"

    Steve Harker, Mgr. Performance Excellence

    Osprey Ridge at Disney World, Florida
  • "We continue to see marked improvement and exceptional quality."

    Gregg Lindquist, General Manager

    Desert Willow Golf Resort, California
  • "Thanks to you, the pace of play was better than it’s been in years, even during the Thursday and Friday rounds."

    Dawn Coe-Jones, LPGA Tour Player

    U.S. Women's Open Championship, Pumpkin Ridge, Oregon
  • "The pace of play in this championship was better than it has ever been."

    David Pepper, R&A Championship Comm. Chair

    The Open Championship, Muirfield, Scotland

Client Courses

  • Wild Dunes Golf Resort

    Charleston, South Carolina

  • Doonbeg Golf Club

    Doonbeg, County Clare, Ireland

  • Osprey Ridge at Disney World

    Lake Buena Vista, Florida

  • Desert Highlands Golf Club

    Scottsdale, Arizona

  • Poppy Hills Golf Course

    Pebble Beach, California

  • Amelia Island Plantation

    Amelia Island, Florida

  • US Women's Open Championship

    Pumpkin Ridge GC, Port., Oregon

  • Ancil Hoffman Golf Club

    Carmichael, California

  • Vail Golf Club

    Vail, Colorado

  • Bandon Dunes Golf Course

    Bandon, Oregon

  • Hong Kong Golf Club

    Hong Kong, New Territories

  • Pennant Hills Golf Club

    New South Wales, Australia

  • Predator Ridge Resort

    Vernon, BC, Canada

  • Pebble Beach Resort

    Pebble Beach, California

  • Doral Golf Resort & Spa

    Miami, Florida

  • City of Sac. Municipal Courses

    Sacramento, California

  • The Coeur D'Alene Resort

    Coeur d'Alene, Idaho

  • Singapore Island Country Club


  • The Old Course

    St. Andrews, Fife, Scotland

  • City of Cal. Municipal Courses

    Calgary, Alberta, Canada

  • Desert Willow Golf Resort

    Palm Desert, California

  • Coronado Municipal Golf Course

    Coronado, California

  • Gleneagles Golf Course

    Perthshire, Scotland

  • US Open Championship

    Merion GC, Ardmore, Pennsylvania

  • The Open Championship

    Muirfield GC, E. Lothian, Scotland

  • Harbour Town Golf Links

    Hilton Head, South Carolina

  • Jasper Park Lodge

    Jasper, Alberta, Canada

  • US Women's Open Championship

    Sebonack GC, Southampton, NY

  • Ford's Colony Country Club

    Williamsburg, Virginia

  • HeatherGlen Golf Course

    Calgary, Alberta, Canada

  • Golf de la Grande Bastide

    Provence, France

  • Cog Hill Country Club

    Lemont, Illinois

  • El Caballero Country Club

    Tarzana, California

  • Landsdowne Resort

    Landsdowne, Virginia

  • Poppy Ridge Golf Course

    Livermore, California

  • Sanctuary Cove - The Palms

    Queensland, Australia

  • The Bog

    Saukville, Wisconsin

  • Elanora Country Club

    New South Wales, Australia

  • Headland Golf Club

    Queensland, Australia

  • Mission Hills Country Club

    Rancho Mirage, California

  • Sanctuary Cove - The Pines

    Queensland, Australia

More than 150 courses around the world use Pace Manager Systems. view all...


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